Return Policy for Products
We at Hamro Sewa are dedicated to ensuring you are happy with every purchase. We are available to assist you if you are not quite happy with your purchase. Please see the following for our return policy:
Return Eligibility
Within 15 days of the date of purchase, items may be returned.
- The product must be in its original packing, with all tags and attachments included, and be unused and in the same condition as when it was received in order to be eligible for a return.
Provide a legitimate evidence of purchase, such as an order confirmation or receipt.
- Items That Cannot Be Returned
It is not possible to return the following items:
perishable items (food, flowers, etc.).
sanitary or intimate goods after they’ve been opened.
Software packages that can be downloaded or gift vouchers.
personalized or customized goods. - Procedure for Returns
Please provide your order details and get in touch with us at [contact email or phone number] to start a return.
You will receive instructions on how and where to mail the merchandise after your return request is accepted. - Compensation
We will let you know the status of your refund after receiving and examining the returned item.
Within [specify time frame, such as 5-7 business days], the refund will be executed to your original payment method if it is accepted.
Unless the return is the result of our error, shipping costs are not refundable. - Trade
If an item is flawed, broken, or wrong, we replace it. Please contact us at [contact information] if you require an exchange. - Shipping for Returns
Unless the return is because of a mistake on our part (such as a faulty or incorrect item), customers are liable for the return shipping charges.
To make sure the return gets to us, we advise utilizing a trackable shipping service or getting shipping insurance. - Contact Details
Please contact us at the following if you have any queries about your return or refund:
Email: info@hamrosewa.com
Telephone: +977 9822898989